Appointments & Registration

Masking policy

In most cases, we do not require healthy people to wear masks. There will be times a face mask is required, including when you:

  • Have signs of respiratory illness (with or without fever) such as congestion, cough, runny nose, and sore throat.
  • Have been diagnosed with respiratory illness (COVID, flu, etc.)
  • Have had a known exposure to COVID (within 7 - 10 days).

We are mask-friendly and continue to offer masks at no cost in our buildings. If you would like any member of the staff who are caring for you to wear a mask, please let us know. We are happy to wear one if you ask.

How do I make an appointment with my primary care provider?

  • Call our Family Medicine department at 603-354-6760 and tell them the name of your primary care provider or team.

We can treat medical problems in-person, via virtual visit, over the phone. Learn more at How to Get The Right Care.

How do I choose a new primary care provider or become a patient with Cheshire?

Follow the easy instructions for choosing a new provider.

How do I register for my primary care appointment at the Medical Center?

When you arrive at Cheshire, go directly to Family Medicine on Level 2A North via the central elevator or staircase. Bring the following:

  • A photo ID (any identification with your picture will do).
  • Your insurance card if you have one.

If your doctor has scheduled you for a blood draw or other lab test, go directly to that lab, off the main lobby.

How do I make an appointment to see a specialist?

Your primary care provider will refer you to a specialist. The office of that specialist will contact you to set up your appointment. To see a list of our department teams, services and each department’s direct contact information, visit Departments and Services. Many people prefer to visit specialists via Virtual Visit.

How do I register for my specialist appointment at the Medical Center?

First, check the Appointments and Referrals page for the department or specialist you are visiting. Registration information for each department is located on these pages. 

Central registration is on the left as you walk through the Medical Center's main entrance.

You will be asked for a picture ID and your health insurance card. You will also be asked to verify your home address, phone number, and emergency contact information.

How do I register for my telemedicine Virtual Visit?

If you have a myDH Patient Portal account, you can log into your virtual visit up to half an hour before it begins right from your appointments or visits page in myDH or the MyChart app. Sign up for an account at before your visit.

If you decline a myDH account, your provider may email you a link. Learn more about Virtual Visits.

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How do I register for surgery or outpatient procedures?

Enter through the hospital’s main entrance. Go to the offices located beyond the first door on your left.

You will be asked for a picture ID and your health insurance card. You will also be asked to verify your home address, phone number, and emergency contact information.

How do I pay for my appointment?

You can pay at the time of registration. You can also make a payment through Cheshire’s patient portal, myDH. To access the services available through the patient portal, you’ll need to create an account by following the steps on the website.

If you are concerned about payment options, Cheshire Medical Center offers financial assistance (through Dartmouth Health) to qualified patients. Cheshire will also work to develop a payment plan that can best meet your needs.

What if I need an interpreter?

When you make your appointment, tell the nurse or clerk that you need translator or interpreter services. For more information, see the Interpreter Services and Accessibility page.

How do find directions to the hospital?

See Locations and Directions.