Appointments and Registration

COVID-19 testing and care

To schedule COVID-19 testing, use the myD-H patient portal via or MyChart app. Please read our COVID Testing FAQ first. This test does NOT include a medical evaluation.

For evaluation and care for possible COVID-19 symptoms, call your Primary Care team at 603-354-5400.

If you already have a scheduled appointment, call your provider's office at 603-354-5400. Your provider may schedule a telemedicine virtual visit with you or agree to postpone your appointment.

For Urgent Primary Care Visits, including urgent virtual visits call 603-354-5484.

How do I make an appointment with my primary care provider?

  • Call your primary care team directly 
  • Call our operators at 603-354-5400 and tell them the name of your primary care provider or team.

We can treat medical problems in-person, via virtual visit, over the phone. Learn more at How to Get The Right Care.

How do I choose a new primary care provider?

Follow the easy instructions for choosing a new provider.

How do I register for my primary care appointment at the medical center?

When you arrive at Cheshire, go directly to Family Medicine on Level 1A North via the central elevator or staircase. Bring the following:

  • A photo ID (any identification with your picture will do).
  • Your insurance card if you have one.

If your doctor has scheduled you for a blood draw or other lab test, go directly to that lab, off the main lobby.

How do I make an appointment to see a specialist?

Your primary care provider will refer you to a specialist. The office of that specialist will contact you to set up your appointment. To see a list of our department teams, services and each department’s direct contact information, visit Departments and Services. Many people prefer to visit specialists via Virtual Visit.

How do I register for my specialist appointment at the Medical Center?

First, check the Appointments and Referrals page for the department or specialist you are visiting. Registration information for each department is located on these pages. 

Central registration is on the left as you walk through the Medical Center's main entrance.

You will be asked for a picture ID and your health insurance card. You will also be asked to verify your home address, phone number, and emergency contact information.

How do I register for my telemedicine Virtual Visit?

If you have a myD-H Patient Portal account, you can log into your virtual visit up to half an hour before it begins right from your appointments or visits page in myD-H or the MyChart app. Sign up for an account at before your visit.

If you decline a myD-H account, your provider may email you a link. Learn more about Virtual Visits.

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Getting the Most Out of Your Next Virtual Visit: Five Tips

A few preparations ahead of your appointment can set you up to have a successful telehealth Virtual Visit.

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How do I register for surgery or outpatient procedures?

Enter through the hospital’s main entrance. Go to the offices located beyond the first door on your left.

You will be asked for a picture ID and your health insurance card. You will also be asked to verify your home address, phone number, and emergency contact information.

Where do I go for an appointment at the KARES unit?

Our KARES (Keene Ambulatory Respiratory Evaluation Service) unit is on our main campus at 580 Court Street in Keene. View a campus map with directions to KARES.

How do I pay for my appointment?

You can pay at the time of registration. You can also make a payment through Cheshire’s patient portal, myD-H. To access the services available through the patient portal, you’ll need to create an account by following the steps on the website.

If you are concerned about payment options, Cheshire Medical Center offers financial assistance (through Dartmouth-Hitchcock Health) to qualified patients. Cheshire will also work to develop a payment plan that can best meet your needs.

What if I need an interpreter?

When you make your appointment, tell the nurse or clerk that you need translator or interpreter services. For more information, see the Interpreter Services and Accessibility page.

How do find directions to the hospital?

See Locations and Directions.