Open and Safe: Service Updates

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Health care provider at Cheshire Medical Center

Cheshire Medical Center is open, safe, and here to care for you

At Cheshire Medical Center, we strive to embody excellence in all that we do; our patients' health and safety depend on it. We achieve our fundamental commitment to safety through standards that are rigorously followed across every dimension of our operation. Cheshire's ability to prepare for and respond to the COVID-19 crisis demonstrates our dedication to the safety of our patients, their families, and our staff.

How we protect you and others

Learn more about how we protect you.

Visiting our facilities

As part of our effort to keep patients and staff healthy during the pandemic, our visitor and caregiver guidelines are frequently changing in response to local testing and transmission rates. Please review our updated Visitor and Caregiver Policy prior to your visit.

Ways you can receive care

Virtual visits and telemedicine

All our providers offer convenient appointments in the comfort of your own home. Most prefer to use a smart phone, tablet, or computer to talk with their doctor face-to-face. However, some appointments can be done by telephone. We even have a support team standing by in case you need help. Learn more about virtual visits.

To find out if a virtual visit is a good way for you to receive the care you need, call your provider's office directly.

In-person appointments

We are safely seeing patients for all services at Cheshire Medical Center and our satellite facilities. You can request an appointment through myD-H , or by calling your provider's office directly.

Do you need a new primary care provider? Learn more and get started today.

What to expect at your in-person appointment

For the safety of patients and staff during COVID-19, we have limited access at some Cheshire Medical Center entrances to ensure each and every patient and staff member is screened before entry. Everyone entering a Cheshire Medical Center facility

Learn more about COVID-19 entrance screening.

We have rearranged waiting areas and appointment times to make social distancing easy. If you arrive early, we may ask you to wait in your car and we will contact you when we are ready for you to come in for your appointment.

Learn more about how we keep you and others safe in our facilities.

A member of Cheshire Medical Center's staff.

We Meet You at the Door: Staff Flex Into New Roles to Keep Patients, and Each Other, Safe

Cheshire Medical Center staff are adjusting to new demands brought on by COVID-19.

Read more

Urgent care

If you need urgent medical care, our Walk-In Care Clinic providers are ready to help you every day of the year. Please call 603-354-5484 before arriving so we can best coordinate your care. We are able to treat some everyday illnesses and injuries via virtual visit or telephone.

Cheshire Medical Center’s Emergency Department is open every day of the year. Call 911 in an emergency. 

How to schedule a preventative screening

Keeping up to date with your preventative screenings could save your life! If you know you are due for any of these screenings, make an appointment today. If you aren’t sure, call your primary care team for a recommendation.

Call directly to schedule a:

  • Mammogram: 603-354-6580
  • Colorectal cancer screening: 603-354-5454, ext. 3296
  • PAP: 603-354-6640  

Learn about other preventive screenings and diagnostic tests, such as bone densitometry, that need to be scheduled by your provider.

COVID-19 Care

Please call 603-354-5400 for recommendations BEFORE seeking medical care if you may have COVID-19 or have been exposed to COVID-19 within the last 14 days.

Visit our COVID-19 FAQ page first to schedule and learn more about testing.

If you need same-day care, call our Walk-In Care Clinic at 603-354-5484 for either virtual or in-person urgent care.

Have you recently lost your health insurance?

Call Family Resource Counseling at 603-354-5454 ext. 2792 for help with signing up for a new plan.

Providing skilled care to COVID-19 patients

Responding to the COVID-19 Pandemic

As the COVID-19 pandemic swept across the country earlier this year, hospitals were taxed in unprecedented ways. This fall, Cheshire staff have been planning for the respiratory virus season that awaits.

Read more