Open and Safe: Service Updates

Health care provider at Cheshire Medical Center

Cheshire Medical Center is open, safe, and here to care for you

As always, Cheshire Medical Center is committed to helping you and your loved ones stay healthy. With enhanced safety measures in place to keep you safe, we are here to provide the in-person medical care and services you need.

How we protect you and others

As a Dartmouth-Hitchcock Health (D-HH) affiliate, we use the same rigorous safety procedures and visiting guidelines as all D-HH locations. Our employees go above and beyond to ensure every visit is safe for you and others. Our number one priority is the health and safety of our patients and employees and that is something that will never change. Learn more about how we protect you.

Ways you can receive care

Virtual visits and telemedicine

All our providers offer convenient appointments in the comfort of your own home. Most prefer to use a smart phone, tablet, or computer to talk with their doctor face-to-face. However, some appointments can be done by telephone. We even have a virtual visit concierge available in case you need help. Learn more about virtual visits.

To find out if a virtual visit is a good way for you to receive the care you need, call your provider's office directly.

In-person appointments

All departments and services are now taking new appointments. You can request an appointment through our secure online patient portal, myD-H , or by calling your provider's office directly.

Do you need a new primary care provider? Learn more and get started today.

What to expect at your in-person appointment

For the safety of patients and staff during COVID-19, we have limited access at some Medical Center entrances to ensure each and every patient and staff member is screened for possible symptoms and fever. Everyone entering our facilities must wear a mask and have a body temperature under 101 degrees F. If you know you have a fever, call your provider’s office for a recommendation before coming to your scheduled appointment.

We have rearranged waiting areas and appointment times to make social distancing easy. If you arrive early, we may ask you to wait in your car and we will contact you when we are ready for you to come to your appointment.

We are currently limiting people accompanying patients to their visits and visitors to hospitalized inpatients. Please read our up-to-date visiting guidelines.

A member of Cheshire Medical Center's staff.

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Urgent care

If you need urgent medical care, our Walk-In Care Clinic providers are ready to help you every day of the year in downtown Keene. Please call 603-354-5484 before arriving so we can best coordinate your care.

Life-threatening care

Cheshire Medical Center’s Emergency Department is open every day of the year. Call 911 in an emergency. We screen every patient and ensure all those with symptoms related to COVID-19 are treated in a separate area.

How to schedule a preventative screening

Keeping up to date with your preventative screenings could save your life! If you know you are due for any of these screenings, make an appointment today. If you aren’t sure, call your primary care team for a recommendation.

Call directly to schedule a:

  • Mammogram: 603-354-6580
  • Colorectal cancer screening: 603-354-5454, ext. 3296
  • PAP: 603-354-6640  

Learn about other preventive screenings and diagnostic tests, such as bone densitometry, that need to be scheduled by your provider.

COVID-19 Care

If you think you may have COVID-19, please call 603-354-5400 for recommendations before seeking medical care. Our staff is available for screenings, recommendations, care, and testing coordination. To learn more about testing, visit our COVID-19 FAQ page first.

Have you recently lost your health insurance?

Call Family Resource Counseling at 603-354-5454 ext. 2792 for help with signing up for a new plan.

Nelson Hayden, leader of The Doorway in Keene

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