Open and Safe: Service Updates

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Health care provider at Cheshire Medical Center

Cheshire Medical Center is open, safe, and here to care for you

At Cheshire Medical Center, we strive to embody excellence in all that we do; our patients' health and safety depend on it. Our ability to prepare for and respond to the COVID-19 crisis demonstrates our dedication to the safety of our patients, their families, and our staff.

During the pandemic, some are nervous about leaving home for any reason, including seeking medical care. However, it is important you do not delay preventative care or ignore medical problems that need care. While we do not know how long this pandemic may last, we do know people can suffer serious health problems from not seeking the care they need, when they need it.

Virtual Visits and telemedicine

All our providers offer convenient appointments in the comfort of your own home. Most prefer to use a smartphone, tablet, or computer to talk with their doctor face-to-face. We even have a support team standing by in case you need help. Learn more about virtual visits.

To find out if a virtual visit is a good way for you to receive the care you need, call your provider's office directly.

In-person appointments

We are safely seeing patients for all services at Cheshire Medical Center and our satellite facilities. You can request an appointment by calling your provider's office directly.

Do you need a new primary care provider? Learn more and get started today.

What to expect at your in-person appointment

Since the start of the pandemic, we have taken every measure to ensure a safe and clean experience for everyone at our facilities. We are safely seeing patients at all our locations in Keene, Winchester, and Walpole. 

We have rearranged waiting areas and appointment times to make social distancing easy. Learn how we keep you safe in our facilities.

For the safety of patients and staff during COVID-19, we have limited access at some Cheshire Medical Center entrances to ensure each and every patient and staff member is screened before entry.  Learn more about COVID-19 entrance screening.

Watch what you can expect when you seek care at our Medical Center:

Elective Procedures

At this time, we have started to postpone certain procedures that would require a patient to be admitted to the hospital for observation. This helps ensure high-quality care for all patients with critical care needs. 
 
Please do not hesitate to seek any medical care you need. Each procedure will be reviewed on a case-by-case basis. All members of the Dartmouth-Hitchcock Health system are working together to ensure our patients the best options for care, which may include services at partner hospitals.

Urgent visits

Our Urgent Visit providers are ready to help you every day of the year if you need immediate care for a problem that isn't life-threatening. Please call 603-354-5484 before arriving so we can best coordinate your care. We are able to treat some everyday illnesses and injuries via Virtual Visit or telephone.

Cheshire Medical Center’s Emergency Department is open every day of the year. Call 911 in an emergency. 

How to schedule a preventative screening

Keeping up to date with your preventative screenings could save your life! If you know you are due for any of these screenings, make an appointment today. If you aren’t sure, call your primary care team for a recommendation.

Call directly to schedule a:

  • Mammogram: 603-354-6580
  • Colorectal cancer screening: 603-354-5454, ext. 3296
  • PAP: 603-354-6640  

Learn about other preventive screenings and diagnostic tests, such as bone densitometry, that need to be scheduled by your provider.

COVID-19 Care

If you have been exposed to COVID-19 in the last 10 days or have symptoms that may be COVID-19, please call ahead if you plan to seek any kind of medical care. This includes coming in for scheduled appointments.

You can reach Cheshire Medical Center at 603-354-5400 if you already have a scheduled appointment. Your provider may schedule a telemedicine virtual visit with you instead. 

For home-care recommendations from a nurse or to schedule testing, call 603-354-6700.  

  • Press one (1) to request a testing appointment.
  • Press two (2) to speak to a nurse for recommendations.

For Urgent Primary Care Visits, including urgent virtual visits and possible respiratory evaluation, call 603-354-5484.

For more information, see our COVID-19 Prevention, Exposure and SymptomsTestingCaring for patients at home and Vaccination pages.

Have you recently lost your health insurance?

Call Family Resource Counseling at 603-354-5454 ext. 2792 for help with signing up for a new plan.

Providing skilled care to COVID-19 patients

Responding to the COVID-19 Pandemic

As the COVID-19 pandemic swept across the country earlier this year, hospitals were taxed in unprecedented ways. This fall, Cheshire staff have been planning for the respiratory virus season that awaits.

Read more